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OUR GOALS & RETURN POLICY
Our goal is to meet the needs and wants of every customer ! If you find a cheaper price out there, then Email: [email protected] with the other store price, location and we will investigate the information in order to give you the better priced product.
We ask for any information or comments you have, so we may provide you with a better price product.
Return Policy
We guarantee against manufacturers' defects for 30 days from the date of delivery.
You must email us to obtain a Return Merchandise Authorization number (RMA)
Once you receive the RMA#, you may send the product back to us at your expense (You are Not Authorized to use our shipping #)
We will send you a replacement at our expense
Products With Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions.
All returns/exchanges must be made within 30 days of receipt of merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
Notice: Shipping is not calculated from the date ordered, it is calculated from the date it leaves our warehouse.
Very Important: RETURNS WILL NOT BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER (RMA#).
UNWANTED PRODUCTS
Unwanted products may be returned with prior authorization only!
All returned merchandise is reimbursed for the original purchase price less shipping & handling and must have a Return Merchandise Authorization number (RMA#). Returns will be subject to a 20% restocking fee.
REFUSED DELIVERY
Customers will be responsible for all charges associated with shipping and handling. Once the merchandise is returned to our warehouse, credit will be issued for the original purchase price minus shipping and handling.
Please note: We have NO RETURN policy on all cell phones and cell phone accessories. All cellphones and cellphone accessories are International unlocked models that will work only with a GSM network provider.
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